Privacy Policy
How PK Mart collects, uses, and protects your personal information.
Last updated: July 20261. Information We Collect
When you create an account, place an order, or contact us on PK Mart, we may collect the following information:
- Your name, email address, and phone number
- Shipping and billing address
- Order history and product preferences
- Payment method details (processed securely — see Section 4)
- Device and browser information when you use our website
2. How We Use Customer Information
We use the information we collect to:
- Process and deliver your orders
- Communicate order updates, confirmations, and support responses
- Improve our products, services, and website experience
- Send occasional promotional offers, where you have not opted out
- Detect and prevent fraud or misuse of our platform
We never sell your personal information to third parties.
3. Cookies
PK Mart uses cookies and similar technologies to keep you signed in, remember your cart, and understand how customers use our website. You can control or disable cookies through your browser settings, though some features of the site may not work as intended if cookies are turned off.
4. Payment Security
All payments made on PK Mart are processed through secure, encrypted payment channels. We do not store your full card details on our servers. Our payment partners follow industry-standard security practices to keep your transactions safe.
5. Data Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or loss. Access to customer data within PK Mart is limited to staff who need it to perform their duties.
6. Third-Party Services
We may share limited information with trusted third parties who help us run PK Mart, including:
- Courier and delivery partners, to fulfil your orders
- Payment processors, to complete your transactions
- Analytics and hosting providers, to operate and improve our website
These partners are only given the information they need to perform their services and are expected to keep it confidential.
7. Customer Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your account and associated data
- Opt out of promotional communications at any time
8. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, reach out to us:
Email: pkmart16@gmail.com
Address: Rawalpindi, Punjab, Pakistan